Gleanster

Gleanster is a best practices market research and advisory services firm. We benchmark best practices in technology-enabled business initiatives, delivering actionable insights that allow companies to make smart business decisions and match their needs with vendor solutions. As the first market research firm to "go open," we also aggregate thought leadership in the form of white papers, case studies, presentations, and research reports from third-party sources.

Corporate Website :

http://www.gleanster.com/

Research from this company :

How Top Performers Synchronize for Success in Cross-Channel Customer Service