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Finding an Effective Antivirus Solution to Please Users and Administrators

White Paper Published By: ESET, LLC.

Having unprotected endpoints that are vulnerable to viruses, worms and other forms of malware just isn't an option. On the other hand, many antivirus solutions create nearly as many problems as they solve. Download this Tech Brief to learn the five common complaints IT professionals have with antivirus software and how you can find software that does the job right.



Tags : 
eset, antivirus software, malware, it professional, security, crm solutions/software, customer experience/engagement, business intelligence

ESET, LLC.
Published:  Jan 18, 2011
Type:  White Paper
Length:  4 pages

Finding an Effective Antivirus Solution
to Please Users and Administrators
Tech Brief
an Internet.com Tech Brief. © 2011, Internet.com, a division of QuinStreet, Inc.Finding an Effective Antivirus Solution to Please Users and Administrators
The Internet is far too ingrained in the daily activities of employees and business to allow PCs and other endpoints to go unprotected. Having unprotected endpoints that are vulnerable to viruses, worms and other forms of malware just isn't an option. On the other hand, many antivirus solutions create nearly as many problems as they solve. A security solution that negatively impacts productivity and tempts users to find ways around it is not acceptable either.
End users that get frustrated with security software that slows their system or displays too many warnings they become harder to manage for - some average more than 200 can at least take heart in the fact that administrators and more disruptive to updates a day, according to AV-Test.IT professionals are aware of their end users. Bulky software that slows org - throughout the day. Either way, complaints and that options exist that down systems and creates a poor user they impact network bandwidth as can make PC security more user- experience invites users to find ways well as CPU and disk space. PCs are friendly for end users and IT. around it, creating more headaches supposed to be tools of productivity for the IT department. and when too much processing power In general IT professionals have five is devoted to security applications common complaints about antivirus 2. Today's antivirus solutions use the costs are measured in time and solutions: too much CPU power. money.
1. Today's antivirus solutions are This is related to No. 1 above, 3. Today's antivirus solutions are too bulky. and it's often the result of antivirus too intrusive into day-to-day vendors constantly pushing updates operations.More than 100,000 pieces of new to the clients or generating too many malware or variants of existing false alarms because of inaccurate Endpoint security works best when malware are unleashed on a daily heuristics. Many vendors rely on no one notices its presence. When basis. Antivirus solutions that try to signatures as the primary method updates are seamless and end users identify each one using a signature to identify existing and new pieces aren't pestered by slow systems, require frequent updates and quickly of malware, and when the signature messages or warnings, the experience become bloated pieces of software. isn't in the database there is a gap is better for users and administrators They not only become a drain on in protection. For many vendors, alike. Simply put, the security solution the PC they are installed on, but the answer is to push a large update should let the user do his or her job each day or many small updates safely without getting in the way.
Internet.com Tech Brief. © 2011, Internet.com, a division of QuinStreet, Inc. 1Finding an Effective Antivirus Solution to Please Users and Administrators
4. For many of today's antivirus they hear them almost daily from move too fast to rely on the traditional solutions, the protection simply customers who are considering a approach of threat signatures and isn't good enough. switch from more well-known brands people reporting new types of in the security space. malware reactively. By using generic Is there anything worse than an signatures in addition to specific antivirus solution that slows down PCs, ESET's goal is to deliver extremely signatures ESET can stop attacks from annoys users, hogs bandwidth and high threat detection while providing both known and unknown variants then doesn't catch a virus? An effective a good user experience with little of malware. ESET also employs antivirus solution will rely on multiple impact on the endpoints and easy heuristics, which the company forms of protection to detect ever- administration. It's clear from the list started perfecting back in the 1990s evolving threats, with few false alarms above that most vendors struggle to before "proactive protection" and will protect the multiple types of meet this mark. became a buzzword. Many other endpoints that exist across the network antivirus products ship with heuristic efficiently. Most solutions on the ESET NOD32 Antivirus Business functionality turned off by def... [download for more]

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