Through a collaborative, groundbreaking study with three prominent U.S. business schools, Senn Delaney has discovered that people who operate from a unique set of three core principles consistently perform at the top 10 percent of performance ratings. The joint study and subsequent research and surveys led to creation of our new, evidence-based, practical performance model that can be taught, practiced, reinforced, applied and measured. Senn Delaney President and CEO Jim Hart and Managing Director EMEA Dustin Seale describe how these three principles can be mastered to lead individuals, teams and organizations to healthier, higher levels of performance.
creating superior
business results
through a thriving
state of mind
Through a collaborative, groundbreaking studywith three prominent U.S. business schools,Senn Delaney has discovered that people whooperate from a unique set of three core princi-ples consistently perform at the top 10 percentof performance ratings.
The joint study and subsequent research and surveysled to creation of our new, evidence-based, practicalperformance model that can be taught, practiced,reinforced, applied and measured.
Senn Delaney President and CEO Jim Hart andManaging Director EMEA Dustin Seale describehow these three principles can be mastered tolead individuals, teams and organizations tohealthier, higher levels of performance.During 30 years of working the leading utility in the U.S. There is a set of principles that oncelearned and implemented cause the pre-with leaders of Fortune 500 Senn Delaney is the most widely recog- ferred values and behaviors of a high-per-nized and successful practitioner of cul- formance culture to automatically showand Global 1000 organizations ture shaping in the world. Our insight- up. We call this exciting next evolutionaryto create healthy, high-per- based culture-changing principles and step in business leadership the state ofmethodology remain at the top of our Thriving.formance teams and cultures, field as a critical first step in healthy, high-we've been searching for the performance culture shaping. We contin- A Principle-based Approachually explore new approaches and find- Grounded in Evidenceanswer to why some leaders ings to advance the field of organizationalleadership and move companies to higher The state of Thriving is a breakthroughseem to struggle while others levels of performance. model grounded in evidence. It offers anseem to Thrive and in turn lift exciting new way of looking at high per-Naturally, we wondered what makes lead- formance at an individual managementtheir organizations up to ers like Bell and Darbee so successful. We leadership level and in building an organi-were curious to discover whether there zation. It is a practical and teachableoutstanding levels of are principles that these leaders intuitively approach toward learning and sustainingperformance. share. Is there a set of simple principles healthy cultural behaviors and high-per-that could be learned and understood by formance practices.Mike Bell, CFO of CIGNA Corporation, and people or teams so that those preferredPeter Darbee, chairman of PG&E values and behaviors automatically The state of Thriving also enlivens individ-Corporation, are just two examples of became the organizational norm? Is there ual and group fulfillment and accomplish-Thriving leaders. Bell turned CIGNA Group a direct and intuitive way to sustain the ments. It has universal application inInsurance division around from being the high-performance culture once estab- home and work life. It provides a com-worst among the big seven industry players lished? In essence, is there a principle- mon reference and a common frameworkto being the industry leader by a wide mar- based mindset? that is unrelated to personal preferences,gin. In seven years, the division multiplied personal style or history. It is a simple,earnings by a factor of five and experienced We discovered our answers through our principle-based approach to leadershiptop-line revenue growth rates of two to partnership in the Organizational and culture shaping involving the innatethree times the industry growth rate. Performance StudyT with the Center for balance of three psychological states ofPositive Organizational Scholarship at the mind (like a three-legged stool):Darbee has led the utility through the University of Michigan, the University ofCalifornia energy crisis, major leadership Southern California Marshall School of ?Vitalitychanges and a culture transformation. He Business and University of California,has put the utility on the path of prof- Irvine, Graduate Business School, and ?Learning Mindsetitability and prestige as a leader, innovator through subsequent Senn Delaney ?Purpose and Directionand pacesetter with the goal of becoming research, interviews and survey data.
"I can't tell you how important it is for any executive, but particu-larly for CEOs, to be learning people. I think about how muchI've learned since I was 40 or 45. Now, it's all about these exter-nal things I'm trying to do; about serving our customers, work... [download for more]