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Drive Sales and Marketing Efficiency with iLinc Web Conferencing and Salesforce.com CRM

White Paper Published By: iLinc

Companies emerging from the recent economic downturn must stay competitive, maintain cost reductions and support virtual workplaces for employees while improving communication between Marketing and Sales. Sound like a tall order?  iLinc’s integration with Saleforce.com lets you address these challenges head-on with the power of two best-in-class applications seamlessly combined into one.   iLinc for Salesforce launches right in your Salesforce application.  As a Force.com “App of the Week” winner, this integration not only allows you to hold compelling webinars and sales demos that are more cost-effective than in-person events, but it also helps you demonstrate the effectiveness of these events with reports on attendee behavior.  Attendance data is tracked and automatically available in Salesforce.com. (No more manually entering webinar data into your CRM system). Understanding when prospects participate and knowing how long they stay will give your Sales team instant, crucial insights on prospect interest level. The results?  An accelerated sales process that will help close business faster and the ability to measure the influence of webinars on the sales pipeline.   If your organization already uses Salesforce, iLinc for Salesforce can help you leverage your investment immediately.  Download our whitepaper now to learn more.



Tags : 
ilinc, salesforce, webinar, presentation, web conferencing, video conferencing, visual aid, social networking

iLinc
Published:  Aug 19, 2010
Type:  White Paper
Length:  4 pages

T
C
U
D
O
R
P iLinc for Salesforce.com
The combination of elite web conferencing and CRM
delivers the perfect one-two punch for interacting with
clients and staying on top of the customer life cycle.
Now, with iLinc for Salesforce, you can leverage "The team responsible the power of two best-in-class technologies, ?? Sales Team - Drive efficiency Salesforce CRM and iLinc Web and Video with more face-to-face meetings. for creating the Conferencing, to improve all aspects of your ?? Corporate Trainer - Manage salesforce.com customer lifecycle: multiple virtual classroom sessions.
integration is ?? Marketing Manager - Launch Sales webinars fast and track new ??dynamite and their Easily launch and manage virtual sales meetings attendees as leads. from the Salesforce.com interfacecustomer support ?? Sales Rep - Open meetings directly ?? Track progress with automatic updates to from leads and opportunitieshas been remarkable. Activity History ?? Support Rep - Add remote session ?? Use video conferencing to make one-on-one I recommend iLinc activitity history directly to cases.sessions and Sales Team meetings more effectivewithout reservation
for your web meeting
platform because of
how the salesforce.
com integration
will impact your
sales process. " Rich Kline Manager, Sales Engineering Salesforce.com
Personalize your iLinc account within Salesforce
©2009 iLinc Communications, Inc. | 2999 N 44th St, Phoenix, AZ 85018iLinc for Salesforce.com
Use triggers to launch workflows before and after sessions
Marketing Join Web Meetings Easily "We researched ?? Automatically update prospect contact To attend your sales presentation or meeting, vendors on price information in Salesforce from registration invitees simply click a link inside their e-mail ?? Store new webinar registrations automatically invitation. They're instantly joined to your iLinc point and features, as new leads in Salesforce session. Even if an invitee forwards the invitation and found iLinc to to a colleague, they too can click to join. ?? Streamline management of webinars and the strongest in tracking leads through the sales cycle Store Valuable Meeting both categories."Help Desk Information AutomaticallyAfter your web meeting, iLinc creates an Activity ?? Drive any Windows or Mac machine remotely Steve TheodorouHistory item for each attendee, detailing when IT Director, DMIacross any network connection. they joined and how long they stayed. Even ?? Launch support sessions directly from cases individuals that you didn't directly invite are and contacts. logged in your Salesforce history notes. You don't The integration syncs these two powerful systems need to keep track of who attended or how to not only save you time, but also give you greater to follow up with them. All contact information control over and visibility into your processes. and activity history is captured for you.
Schedule Web Meetings Create Webinar Campaigns within Salesforce within SalesforceInvite any contact or lead in Salesforce to join Manage your iLinc web events within Salesforce and you in an iLinc web meeting with no need to track prospects' activities all the way through the toggle between two systems to set up meetings sales cycle. When you send e-mail invitations to your and invite attendees. Simply select the contact, iLinc web event, Salesforce automatically captures determine meeting specifics such as date, time, who opened the invitation and who registered.topic and the system automatically sends an iLinc web meeting e-mail invitation. Instantly you're interacting with any Salesforce contact in a live, online session.
©2009 iLinc Communications, Inc. | 2999 N 44th St, Phoenix, AZ 85018iLinc for Salesforce.com
Automatically Update Contact iLinc Helps Power salesforce.com Information and Create New Leads Small Business WebinarsiLinc for Salesforce prompts registrants to enter Rich Kline, a Sales Engineering Manager at their contact information, which instantaneously Salesforce.com said of his experience with iLinc, becomes a new lead in Salesforce. For existing "As a sales engineering manager at salesforce.com, contacts, missing or inaccurate information is auto- I needed a tool that would allow us to conduct matically updated when a re... [download for more]

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