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In Current Economy, iLinc Web Conferencing is Essential Driver of Business Process Improvements White Paper Published By:
iLinc
For 2010 and beyond, research firm Frost & Sullivan sees Web conferencing as a key catalyst for improving business processes by facilitating remote group decision-making and action. This paradigm shift repositions web conferencing as a strategic tool, not only an email or travel substitute. Frost & Sullivan describes the new communications-enabled business processes (CEBP) and links it to web conferencing/collaboration. The goal of CEBP is to help companies improve business processes by injecting communications into the processes themselves at key points to eliminate, or at least reduce, human latency around decision-making and action. Web conferencing is essential for CEBP, especially for processes that require high-level, strategic thinking, and remote group decision-making . Using the iLinc Suite to facilitate CEBP will help companies quickly take advantage of new opportunities by streamlining and increasing the speed and quality of decisions to boost sales numbers and positively impact the bottom line. Accordingly, companies using iLinc web collaboration can expect to see their return on investment increase as they flex iLinc’s power beyond saving money on travel and in-person meeting expenses. Companies emerging from the recent economic downturn must stay competitive, maintain cost reductions and support virtual workplaces for employees while improving business process, productivity, and group decision-making. iLinc Suite was developed to address these challenges and more. Download our whitepaper now.
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Published:
Aug 05, 2009
Type:
White Paper
Length:
2 pages
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P iLinc Enterprise Suite
Empower your organization to connect and collaborate with the
most flexible web and video conferencing software available.
"By the time we found Quality, Speed, Flexibility, and Control work more closely with remote team mem-By choosing iLinc web and video conferencing bers, vendors, and resellers using Desktop, iLinc, we understood software, your teams have more capacity to drive Application, or Region Sharing to resolve the issues of web revenue, reduce costs, and increase operating problems more quickly.efficiency. Here are just a few ways customers conferencing. We had leverage iLinc: iLinc Enterprise Suiteused web conferencing ?? With face-to-face, multi-person video, Sales for years and knew easily does more - call scheduling, product demos, contract redlining, etc. iLinc customers exactly what we see improvements in close rates, sales cycles, wanted. iLinc satisfied and ramp-up of new customers.? Meetings - Collaborate or Connect Effortlessly?our immediate needs Marketing and Product teams host targeted ?? Multi-person Video Conferencing over the Webwebinars that launch new products and drive ?? Complete Tools for Demonstration and Presentationas well as our future more qualified leads to Sales, who gain more ?? Work Together in Real-time with Shared Applicationsrequirements for ammunition to move more sales forward. Learning - Tools that Deliver on Your Design?? Direct and indirect sales channels get critical ?? Engaging, Full-Featured Virtual Classrooma solution that would ?intelligence via more frequent sales and prod- ? Break-out Collaborative Sessions On-the-Fly?? Deliver Virtual Application Training and Testinggrow with us." uct training sessions that are easily archived for future review. Customers can design and Webinars - Generate Interest or LeadsMorgan Underwood ?Vice President ?deliver reseller certification programs for Sales Capture Lead Information and ParticipationE-Z Data ?? Schedule , Host, or Archive Online EventsEngineers or continuing education for the ?? Integrate Audio or Use Your Own Bridge Servicessales force.?? Using ad-hoc remote control sessions, Techni- Support - Share Desktop or Applications Instantly?? Take Full Control of Desktop or Applicationscal Support and the Help Desk deliver more ?? Use Tools to Educate while Resolving Issuesefficient service to internal and external ?? Transfer and Share Files customers, leading to fewer cancellations and stronger product loyalty. Product teams can
©2009 iLinc Communications, Inc. | 2999 N 44th St, Phoenix, AZ 85018iLinc Enterprise Suite
The Enterprise Product SuiteThe iLinc Enterprise Suite includes iLinc for Meet-ings, Webinars, Learning, and Support. These four applications empower your entire organization to work together to achieve their goals.
?? Intuitive Interface You can Arrange on the Fly?? Unmatched Integrated Video and Audio Quality ?? Collaborative Demo and Presentation Tools ?? Fine Control Over Shared Applications and Workspaces?? The Widest Range of Participation Cues, Polls, and Assessments Centralized Administration ?? Integration for Applications such Salesforce. and ControlIn the central Communications Center, set up com, Blackboard, and SumTotal roles and permissions based on your organiza-?? Watch Your Cost Savings Build with iLinc's tional structure. Schedule meetings or launch Exclusive Green Meter them instantly. You can access archived sessions, ?? Manage and Track Participants through edit recordings, and publish past events. Also, Role-based Security store and manage content, such as product docu-?? Gain Full Visibility on Participation and Behavior mentation, presentations, tests, and multimedia content. Audio Integration Servicesbetter than being there Using our integrated services with Premiere ?? Collaborate from a shared vantage point Global, control the audio for the entire audience ?? Switch effortlessly between tools, aids, and applications with a few mouse clicks instead of depending ?? See eye-to-eye and focus on what you want on telephone key commands or the expense ?? Open the floor. or break out to close ranks of operator-assisted calls. Additionally, use the ?? Never miss a thing - record, review, report Active Talker feature to identify (and selectively mute) participants.Cost-Effective and Budget-Kind Secure and StableTailor the licens... [download for more]