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Published By: Verint APAC     Published Date: Aug 01, 2019
For enterprise businesses, the conversations you are having with your customers and employees can help transform your future. At Verint Next IT, we deliver intelligent self-service solutions to help companies elevate the customer experience while driving operational efficiency. We understand that the challenge for many companies exploring AI and automation initiatives lies in knowing the right place to start and also how to grow. That’s why we offer AI Blueprint™. With AI Blueprint and our proven Alme® platform, we ensure that every enterprise succeeds with AI now and in the future. Download the eBook to learn: • What AI Blueprint is, what it does and why it matters • The benefits of Conversational AI and how it is transforming businesses everywhere • Five ways AI Blueprint and our Alme platform help companies thrive with intelligent virtual assistant (IVA) and chatbot solutions
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Verint APAC
Published By: Intel     Published Date: Jul 17, 2019
Today, business is conducted in a fast-paced, on-demand, globally dispersed environment. Maintaining a competitive edge requires cohesive real-time collaboration. Mobile workers, partners, vendors, suppliers, and even customers expect to be able to work together seamlessly, both inside and outside the firewall. But delivering tools for high-quality collaboration is often challenging, due to the need for businesses of all sizes to support a wide range of personal and business devices. Mixing disparate devices with complex conferencing solutions often lead to frustrated employees, while businesses face a labor-intensive, costly endeavor without a high ROI. In addition, collaboration is evolving with businesses creating small "huddle" spaces and open workspaces that increase the demand for ubiquitous, effective conferencing. The Intel Unite ' solution is a fast, simple, cost-efficient way to deliver a more secure, manageable, high-quality collaboration experience. Whether you select the
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Intel
Published By: Entrust Datacard     Published Date: Jul 23, 2019
PKI is becoming a critical underpinning to help organizations succeed as they roll out new digital business models. Establishing a trusted infrastructure through PKI will help businesses take smart risks, evolve quickly and manage relationships with customers, partners, vendors and employees more effectively. Certificate management is a crucial part of a robust PKI implementation, ensuring visibility and adherence to policy throughout the certificate lifecycle: from identity vetting, to issuance, to renewal to revocation. As Gartner noted in its recent report, “PKI is Gearing Up for the Internet of Things”
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Entrust Datacard
Published By: PwC     Published Date: Aug 19, 2019
There are 56.7 million contingent workers, including temporary or part-time workers, freelancers, consultants, and independent contractors in the US, making up approximately 40% of the US workforce today. In fact, 76% of HR leaders plan to hire contingent workers to deliver on growth objectives, In PwC's Future of Work study, nearly 50% of survey participants said that employees will work for more than one employer at a time, making it critical to actively manage their commitment and productivity during employment periods. Learn how to streamline the entire experience of on-boarding and retaining contingent workers to drive the greatest results for everyone involved
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PwC
Published By: Group M_IBM Q3'19     Published Date: Jul 01, 2019
The days of data being narrowly defined as highly structured information from a few specific sources is long gone. Replacing that notion is the reality of a wide variety of data types coming from multiple sources, internal and external, to an organization. All of it is in service of providing everyone from IT, to line-of-business (LOB) employees, to C-level executives with insights that can have an immediate and transformative impact.
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Group M_IBM Q3'19
Published By: Group M_IBM Q3'19     Published Date: Jul 19, 2019
Hear the highlights from industry leaders presented their experience in digital transformation at Reinventing Financial Services 2019. Hearing from executives leading IT, operations, and lines of business from companies such as USAA, Bank of America, HSBC, Prudential, and many others in this session, we’ll cover the strategies and tactics for building the platforms necessary for reinventing customer experience, empowering employees and creating te
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Group M_IBM Q3'19
Published By: Infinidat EMEA     Published Date: May 14, 2019
2017 and 2018 were not easy years to be a CIO or CISO, and 2019 isn’t showing any signs of being easier. With so many career-ending-level data breaches in 2017 (e.g., Equifax, Uber, Yahoo, to name a few) and with the stronger regulatory requirements worldwide, CIOs/CISOs have a corporate responsibility to rethink their approach to data security. Regulatory compliance aside, companies have a responsibility to their customers and shareholders to protect data, and minimize its exposure not only to external attackers but also to employees. The most common method of data breach in 2017 was a phishing email sent to a company’s internal employees (See 2017 Data Breach Investigation Report), This makes employees unwillingly complicit in the data breach. Over 80% of successful cyberattacks have a critical human element that enabled them. The average employee who opens the innocent-looking attachment or link, is unintentionally jeopardizing a company’s data. While there is no 100% protection, th
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Infinidat EMEA
Published By: Jamf     Published Date: Aug 06, 2019
As a new generation of employees hit the workforce, a user-centric technology trend has begun to take shape. The question is how does IT shift their practices to embrace the trend toward this modern technology experience? Download this e-book for answers and learn: • The origins of the user-centric trend • Apple's role in evolving IT practices • Ways to implement and benefit from this new IT model
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Jamf
Published By: Viventium     Published Date: Aug 06, 2019
LET’S GET REAL ABOUT CAREGIVER RETENTION Turnover in home health care is out of control. The latest Home Care Salary & Benefits report found the turnover rate for all home health employees to be 21% in 2018, trending upward slightly from 2017. For home health aides, the rate is even higher at 25%.
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Viventium
Published By: MeQuilibrium     Published Date: Jul 31, 2019
More people suffer from anxiety than ever before, and it’s deeply affecting companies like yours. Many organizations are stuck wondering what to do. In this white paper, “The Triple A Threat,” we explore the Triple A Threat of anxiety, anger, and aggression. We’ll explain what impact these issues have on your workplace and your bottom line. You’ll also learn: ? The debilitating impacts of anxiety, which can lead to workplace anger and aggression ? Why resilient employees suffer less anxiety and can rebound after a setback ? How to build a habituated, protective shield through proven prevention techniques Resilience can equip your people with the skills to address stress and the challenges that work presents every day. With more resilient employees, organizations can dramatically reduce the threats of anxiety, anger, and aggression. Download Now
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MeQuilibrium
Published By: MeQuilibrium     Published Date: Jul 31, 2019
Even among high-income, highly educated people, almost 50 percent lack the skills they need to engage and perform in this era of increasing change and pressure. And only 6 percent of companies believe they are highly agile today. It’s time for a new perspective. In this e-book, discover the four challenges every HR executive faces in building engagement and performance, and how you can overcome them by: ? Equipping people and teams with resilience skills ? Meeting every employee right where they are ? Empowering all employees with leadership skills ? Harnessing cognitive insights that drive real results Get the e-book A New Perspective on Engagement and Performance today!
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MeQuilibrium
Published By: MeQuilibrium     Published Date: Aug 01, 2019
No matter how you slice it, the most important thing businesses can do in turbulent times is increase their ability to adapt to change. Experts call this agility. What many experts leave out, however, is that agility alone is not enough. Employees need resilience too. Our research shows six personas hidden in almost every workforce — based on an employee’s levels of agility and resilience — and how to help each one manage stress amid change. In this e-book, you’ll discover that one persona in particular has a higher risk of burnout than all the others and for one reason: These employees are high in agility but low in resilience. In this e-book, we’ll take a look at these personas to help you see who’s who in your organization and: • Better understand your workforce • See how many of your people are affected by change • Provide strategies for those who are stressed and burned out Help your people with what’s affecting their work and personal lives by analyzing these six workplac
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MeQuilibrium
Published By: Motorola Solutions     Published Date: Aug 14, 2019
n hospitality, communication is the key to customer satisfaction, helping businesses create the ideal guest experience while driving efficiencies that save valuable time and resources. In the quest to craft a better, safer experience, for both guests and employees, digital communication is playing an increasingly important role. As communications technology continues to reshape the hospitality landscape, questions remain for businesses striving to achieve the best customer experience possible.
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Motorola Solutions
Published By: Motorola Solutions     Published Date: Aug 14, 2019
Enhance customer experiences by eliminating downtime in the storefront and connecting all employees with instant voice.
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Motorola Solutions
Published By: Artemis Health     Published Date: Aug 08, 2019
We get it: there are only so many hours in your day. If there were a competition for the busiest team at any company, the HR/Benefits team would reach the podium every time. But it’s time to stop procrastinating and add data to your toolbelt. In this guide, you’ll learn: • How to find cost savings using a benefits data solution • Real-world examples of how data helped employees lead healthier lives • Why data is crucial for staying ahead of benefits industry trends
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Artemis Health
Published By: ttec     Published Date: Jul 24, 2019
By the time most customers reach a human employee with a question, chances are they have already researched online or tried to self-serve. This means employee transformation is required to develop more sophisticated employees in the age of automation to solve more advanced customer issues. Because front-line jobs are becoming more complex, employees need to be tactical, technical, and ready to emotionally handle these new types of interactions. Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning and technology to create more sophisticated employees. Below are some key highlights from the discussion.
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ttec
Published By: Achievers     Published Date: Aug 16, 2019
Digital technology has changed the way each one of us works, plays and lives. As a result, today’s employees face a workplace like no others before them. Discover the unique challenges today’s multigenerational, digital employees face and learn the six axioms for ensuring the success of your team in this free white paper. This report will delve into the unique challenges today’s multigenerational digital employees face and outline six key axioms leaders must demonstrate to ensure the success of their employees and companies.
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Achievers
Published By: Achievers     Published Date: Aug 16, 2019
A recent employee engagement survey by Achievers asked 1,224 employees from the U.S., Canada, UK, and Australia if they plan on looking for new jobs in 2019. The results were jarring: only 21% of North American employees are very engaged, yet most are not looking to leave their jobs. While this may seem like a positive trend, it actually indicates a major workplace complacency conundrum – one that could have a significantly negative effect on your bottom line This report will explain the dangers of complacency in the workplace and share four target areas to address employee engagement, arguably one of the most critical business challenges
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Achievers
Published By: Genesys     Published Date: Dec 20, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences Start small and deploy fast with MicroApps
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Genesys
Published By: CareerBuilder     Published Date: Sep 07, 2010
Whether you've had an employee referral program for years, are only in the initial stages of building one, or have never had one at all, this e-book is full of tips and advice on making your program the best it can be.
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careerbuilder, employee referral, recruiting, qualified, ebook, social networking, roi, training
    
CareerBuilder
Published By: ExpertVoice     Published Date: Jun 20, 2019
Are we in the midst of a retail apocalypse? In spite of doomsday headlines, brands that focus on the customer experience continue to succeed. A good retail experience can be as complicated as incorporating innovative technology like 3D printing to create a clothing item on-demand, or as simple as focusing on the store employees. Unfortunately, a lot of brands and retailers overlook the latter. In fact, only 35% of retail employees feel as though training is effective. That’s a scary number, because without a well-trained retail sales force, consumers are left to their own devices.
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ExpertVoice
Published By: AppAssure Software     Published Date: Jul 14, 2010
All those employees who access email, financial systems, human resources, and other core corporate applications; Replay for Exchange continuously protects and monitors the health of your Exchange data stores and allows administrators to quickly search, recover, and analyze mailbox content. With Replay for Exchange you can restore individual email messages, folders, or mailboxes to a live Exchange server or directly to a PST, thereby solving some of your most costly and time consuming challenges. Take advantage of these Free Trial Offer!!
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appassure, sql, hyper-v, windows, vmware, replay, windows server, application server
    
AppAssure Software
Published By: SuccessFactors     Published Date: Jun 25, 2012
The importance of nurturing a talented workforce cannot be understated. It enables your organization to perform effectively today, while also preparing you for future growth. But in reality, how many are companies actually nurturing their employees?
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competency, training, recruiting, performance
    
SuccessFactors
Published By: SuccessFactors     Published Date: Aug 29, 2012
How important is compensation management in motivating your workforce? It is one of the top five job-satisfaction factors. Learn how to reward employees and yet hold steady on payroll costs in this complimentary SuccessFactors white paper.
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successfactors, sap, reward employees, pay, performance, productivity, compensation, compensation strategy
    
SuccessFactors
Published By: SAP     Published Date: Mar 09, 2017
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain. Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
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SAP
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