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CRM & Customer Care

Results 301 - 325 of 1412Sort Results By: Published Date | Title | Company Name
White Paper Published By: SAP     Published Date: Aug 31, 2015
Como transformar seus negócios em sucesso omnicanal
Tags : 
e-commerce de sucesso, transformação digital, 10 etapas para um ecommerce de sucesso, mercado de e-commerce, b2b
    
SAP
White Paper Published By: SAP     Published Date: Aug 31, 2015
Com o surgimento de vários canais e maiores oportunidades de interação digital, otimizou plenamente a experiência do cliente. Veja como os consumidores estão criando relações com as marcas.
Tags : 
experiência do cliente, comercio perfeito, b2c commerce, hybris commerce, sap comércio
    
SAP
White Paper Published By: SAP     Published Date: Aug 31, 2015
Um guia de instruções para fabricantes, distribuidores e outras organizações B2B de como criar um modelo financeiro para avaliar o valor do comercio eletrônico
Tags : 
modelo de roi, roi, sap commerce, modelo de comercio perfeito, hybris commerce
    
SAP
White Paper Published By: QuickPivot     Published Date: Aug 26, 2015
Direct mail creates opportunities that old time direct marketers never imagined.
Tags : 
direct mail, infrastructure, data, response rate, crm solutions/software
    
QuickPivot
White Paper Published By: QuickPivot     Published Date: Aug 26, 2015
3 ways to avoid the personalization hall of shame.
Tags : 
content management systems, customer experience/engagement, business intelligence, data management/analytics
    
QuickPivot
White Paper Published By: SmartFocus     Published Date: Aug 25, 2015
If your marketing isn’t real-time, it’s out of date. Marketing for the moment is now crucial. Real-time interaction management (RTIM) enables marketing messages to change in real-time when they are opened. The latest innovation in digital marketing. Latest independent report reveals the Strong Performers in the RTIM market.
Tags : 
email marketing, it management, data management, business technology, crm & customer care
    
SmartFocus
White Paper Published By: SmartFocus     Published Date: Aug 25, 2015
Email is a mature and relatively easy to use channel – but that still scares even the most successful marketers to deliver email campaigns that are truly successful. Part 2 of the Overcoming Marketing Challenges Series highlights areas to consider such as testing and optimization, as well as revealing the three D’s for creating a successful contextual email programme.
Tags : 
data, data marketing, personalization, contextualization, email marketing
    
SmartFocus
Case Study Published By: SurveyMonkey     Published Date: Aug 25, 2015
Learn how to use surveys to test marketing claims by taking the guesswork out of your big decisions.
Tags : 
apple watch, key metrics, data research, marketing claims, testing surveys
    
SurveyMonkey
Case Study Published By: SurveyMonkey     Published Date: Aug 25, 2015
SurveyMonkey Audience fielded a Direct Mail Offer Test study on four direct mail pieces to demonstrate how to successfully test marketing offers.
Tags : 
direct mail, surveymonkey, testing framework, test marketing, best practices
    
SurveyMonkey
White Paper Published By: SurveyMonkey     Published Date: Aug 25, 2015
SurveyMonkey Audience fielded a Brand Pulse study to better understand consumer buying behaviors for the L’Oréal brand and other key players within the shampoo market.
Tags : 
brand management, data insights, surveymonkey, consumer behaviors, key findings
    
SurveyMonkey
White Paper Published By: SurveyMonkey     Published Date: Aug 25, 2015
How do you use surveys to test concepts by taking the guesswork out of your big decisions?
Tags : 
ads, logos, packaging, surveymonkey, survey
    
SurveyMonkey
Webinar Published By: Adobe     Published Date: Aug 20, 2015
IT leaders need tools to protect a company's most important documents. That means sales agreements, offer letters, procurement contracts, legal documents - and everything between.
Tags : 
adobe, document, crm, mobile, sales
    
Adobe
Webinar Published By: IBM     Published Date: Aug 18, 2015
Our webinar discusses the findings of the latest IBM Institute for Business Value study - based on a survey of 12,000 consumers in 24 countries. Our findings focus on the 3 essentials of retaining customers: customer knowledge, customer value and customer engagement. In this one hour webinar, you will hear how one of the nation's leading insurers implements these findings.
Tags : 
ibm, engagement, crm, customer, value
    
IBM
White Paper Published By: IBM     Published Date: Aug 18, 2015
As a general rule of thumb, the cost of acquiring new customers is four times that of retaining existing ones. To grow market share, insurers need new customers. But for the balance sheet, retention has a much larger impact.
Tags : 
ibm, engagement, crm, customer, value
    
IBM
White Paper Published By: Higher Logic     Published Date: Aug 18, 2015
See how you can use Voice of the Customer (VOC) programs to: -Drive customer loyalty and retention -Build better products and services -Grow revenue and cut costs -More businesses than ever before are building customer-focused programs to meet customer needs and stay ahead of the curve. Fill out this short form and start your VOC journey today!
Tags : 
voice of the customer, social media, twitter, facebook, linkedin
    
Higher Logic
White Paper Published By: Equinix     Published Date: Aug 14, 2015
This report reveals how media companies and broadcasters must consider new strategies to meet rising expectations and maintain audience share due to the increasingly wide audience with an insatiable hunger for content.
Tags : 
media, media companies, broadcasters, content, create content
    
Equinix
White Paper Published By: Lucidworks     Published Date: Aug 13, 2015
12 Must have query types for Ecommerce search.
Tags : 
lucidworks, query, search, ecommerce, conversion rate
    
Lucidworks
White Paper Published By: Emarsys     Published Date: Aug 13, 2015
Adoptez une stratégie de récupération des revenus et rentabilisez vos investissements.
Tags : 
emarsys, stratégie de récupération des revenu, investissements, l’intégration, roi
    
Emarsys
White Paper Published By: Yotpo     Published Date: Aug 12, 2015
Choosing the right reviews solution is one of the most important decisions you’ll make for your business. All reviews solutions are not created equally, so how do you know which one to pick? Learn about your options so you can make the best choice.
Tags : 
marketing solutions, yotpo, best practices, customer experience, response rates
    
Yotpo
White Paper Published By: Adobe     Published Date: Aug 11, 2015
Download this Aberdeen Group report to learn why the best in class organizations are closing more deals faster by adopting esignatures.
Tags : 
adobe, document, crm, mobile, sales
    
Adobe
White Paper Published By: Adobe     Published Date: Aug 11, 2015
In this research study hear from more than 1,500 line-of-business leaders, IT leaders, and information workers about the effectiveness of their organization’s document-based business processes.
Tags : 
adobe, enterprise, mobile, security, saas
    
Adobe
White Paper Published By: Adobe     Published Date: Aug 11, 2015
The purpose of this research is to understand the challenges companies face in their document or file level security practices as a result of the adoption of such disruptive technologies as mobile devices and cloud services.
Tags : 
adobe, enterprise, mobile, security, saas
    
Adobe
White Paper Published By: IBM     Published Date: Aug 05, 2015
You'll have access to tips and resources, including the newly released Eighth Annual Online Retail Holiday Readiness Report, to help you navigate this holiday season and make it the most profitable one yet!
Tags : 
ibm, holidays, ibm digital analytics, retail, retail holiday readiness report
    
IBM
White Paper Published By: Socialbakers     Published Date: Aug 05, 2015
The benefits of running a truly social business are many - driving shorter sales cycles, improving customer care, innovating your talent recruitment strategies, and improving how you coordinate your organization from top to bottom in pursuing unified goals.
Tags : 
social media, social business, customer care, recruitment, recruitment strategies
    
Socialbakers
White Paper Published By: Crownpeak     Published Date: Jul 31, 2015
With today's ever-increasing demand for a seamless customer experience, the website has become a primary influencer for buyers. The Gartner Magic Quadrant for Web Content Management provides an in-depth analysis of leading vendors, guiding companies that are in the process of evaluating a Web Content Management solution for their business.
Tags : 
crownpeak, gartner, gartner magic quadrant, web content management, wcm
    
Crownpeak
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Sub-Categories: CRM Solutions/Software, Customer Experience/Engagement

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