eMarketingPapers
Home
About Us
List Your Papers
    
> Research Library > Marketing > CRM & Customer Care

Related Topics

Add Research

Get your company's research in the hands of targeted business professionals.

CRM & Customer Care

Results 301 - 325 of 956Sort Results By: Published Date | Title | Company Name
White Paper Published By: Adlib Software     Published Date: Jan 13, 2014
Welcome to the future of 24/7, any-time, anywhere access to digital content - where dynamic publishing solutions are the mantra. Is your organization ready for this brave new world of digital content distribution? This whitepaper explores how to prime your organization to leverage rapid digital content consumption as a key to business intelligence.
Tags : 
content marketing, content management, enterprise content management, publishing, data
    
Adlib Software
White Paper Published By: IBM     Published Date: Jan 10, 2014
Building an effective sales team starts with hiring the best talent and then making them productive as quickly as possible.
Tags : 
social collaboration, social networking, social business, communication, social media
    
IBM
White Paper Published By: Marketo     Published Date: Jan 08, 2014
Download this worksheet to determine if your company is ready to use marketing automation. Regardless of your score, there's good news: where you are now is exactly where you need to be in order to get more leads, get better leads, and know how to tell the good from the bad.
Tags : 
marketing automation, marketo, demand generation, lead generation, crm & customer care
    
Marketo
White Paper Published By: Marketo     Published Date: Jan 08, 2014
Marketing Automation is technology that allows you to nurture leads through automated campaigns. Because marketing automation uses email as one of its methods for engaging customers, we are often asked, “What is the difference between Marketing Automation and Email Marketing?” For small businesses, marketing automation is a tool to take your marketing to the next level while saving your organization’s resources in the long run. Marketing automation builds upon your email marketing strategies to produce superior results. In this paper, we’d like to show you what marketing automation can do for you and help you decide if your organization is ready to graduate to a marketing automation solution.
Tags : 
marketing, marketing automation, email marketing, lead nurturing, small business
    
Marketo
White Paper Published By: Oracle     Published Date: Jan 07, 2014
Everything You Know About Sales is Wrong. Daniel Pink, author of the book, To Sell Is Human unveils the secrets to selling - what makes sales people tick and the traits that make the best sellers successful in today’s marketplace.
Tags : 
oracle, crm, marketing, profit magazine, sales
    
Oracle
White Paper Published By: SocialChorus     Published Date: Jan 07, 2014
Thanking advocates for their efforts is an important component to Advocate Marketing success. Whether your goal is to motivate advocates to create and share brand content or increase awareness, a comprehensive Thank You strategy is vital in keeping your employee, consumer and blogger advocates engaged and sharing.
Tags : 
advocates, advocate marketing, brand ambassadors, employee advocates, consumer advocates
    
SocialChorus
White Paper Published By: Janrain, Inc.     Published Date: Jan 02, 2014
The rise of the social consumer creates tremendous opportunities for organizations to develop deeper relationships with their customers in support of their business objectives. Whether your goals are to acquire new users, increase on-site engagement, or collect and leverage customer insights (or all of the above), a comprehensive user management platform solution will play a critical role.
Tags : 
user management, on-site engagement, customer insights, user acquisition, user engagement
    
Janrain, Inc.
White Paper Published By: Bronto     Published Date: Jan 02, 2014
Attention digital marketers, we are no longer in control. Whether they realize the true strength of their powers or not, consumers now have the upper hand of the digital marketing experience. Download this e-book to explore each phase of the customer lifecycle and detail programs to reach your customers across channels, devices and levels of engagement.By downloading now, you'll gain instant access to Chapter 1, Acquiring and Welcoming New Subscribers. Then, keep an eye on your inbox for the remaining 5 chapters over the next few weeks.
Tags : 
lifecycle marketing, customer engagement, e-commerce marketing, acquiring subscribers, customer experience/engagement
    
Bronto
White Paper Published By: Eloqua     Published Date: Dec 18, 2013
How do you engage with your audience when they are otherwise engaged?
Tags : 
oracle, oracle eloqua, modern marketing, multi-channel engagement, how-to guide
    
Eloqua
White Paper Published By: Clarabridge     Published Date: Dec 03, 2013
This paper explores the impact of social media on the marketplace and customer behaviors, and provides a six-step “road map” that guides organizations through the process of implementing a social media program.
Tags : 
clarabridge, digital communications, digital revolution, product information, using social media
    
Clarabridge
White Paper Published By: Clarabridge     Published Date: Dec 03, 2013
Transforming the customer contact center from cost center to a strategic asset by leveraging the voice of the customer
Tags : 
clarabridge, customer behaviors, social media program, interacting with customers, product and service problems
    
Clarabridge
White Paper Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide a five step “roadmap” that organizations can use to transform their marketing organization into a Center of Customer Experience Excellence.
Tags : 
clarabridge, optimizing customer experience, voice of the customer, customer engagement, data source
    
Clarabridge
White Paper Published By: Clarabridge     Published Date: Dec 03, 2013
The purpose of this white paper is to provide organizations with a four step roadmap that details how organizations can use VoC to make Product Management more customer-centric and significantly increase the odds of consistently delivering products that are successful in the marketplace.
Tags : 
clarabridge, customer behaviors, social media program, interacting with customers, product and service problems
    
Clarabridge
White Paper Published By: IBM     Published Date: Nov 22, 2013
Learn how your business can improve its customer service by providing a seamless multichannel experience across all channels.
Tags : 
ibm, ibm enterprise marketing management, emm, ebusiness, ecommerce
    
IBM
White Paper Published By: Adobe     Published Date: Nov 07, 2013
Seven steps to success with online video
Tags : 
adobe, video conversion playbook, digital marketing strategies, engaging customers, benefits to conversion
    
Adobe
White Paper Published By: Adobe     Published Date: Nov 07, 2013
Think targeting ticks customers off? Actually, it’s quite the opposite. Studies show that 41% of consumers would consider ending a brand relationship because of irrelevant messaging.1 That’s why targeted and personalized content is more important now than ever before.
Tags : 
adobe, testing and targeting, targeted content, personalized content, target segments
    
Adobe
Webinar Published By: IBM     Published Date: Oct 31, 2013
Improve customer satisfaction, identify trends and make smarter marketing decisions with IBM Social Media Analytics.
Tags : 
social media, big data, data-driven marketing, marketing analytics, performance analytics
    
IBM
Webinar Published By: IBM     Published Date: Oct 31, 2013
IBM Business Analytics help managers in different areas of the marketing organization do their jobs more effectively. Watch this video to see how: 1. Demand generation managers can target the most profitable customers with the right offer at the right time. 2.Marketing operations managers can review the results of multiple campaigns from a single marketing performance dashboard. 3. Brand managers can blend data from blogs, forums and social websites with CRM data to see how people really regard the company’s brand. Watch this video to see how IBM helps you make smarter marketing decisions, faster.
Tags : 
roi, return on investment, marketing analytics, performance analytics, business analytics
    
IBM
White Paper Published By: IBM     Published Date: Oct 31, 2013
Turn marketing challenges into opportunities with marketing performance analytics
Tags : 
financial accountability, roi, return on investment, accountability, marketing analytics
    
IBM
Webinar Published By: IBM     Published Date: Oct 31, 2013
Grow revenue by building better relationships with your customers.
Tags : 
analytics, customer service, business analytics, customer relationship management, business intelligence
    
IBM
White Paper Published By: IBM     Published Date: Oct 31, 2013
Empower marketing professionals to analyze and act on marketing performance data.
Tags : 
marketing, performance analytics, business analytics, metrics, data
    
IBM
White Paper Published By: IBM     Published Date: Oct 31, 2013
Business analytics can help customer service departments acquire the information and capabilities to transform themselves.
Tags : 
analytics, customer service, business analytics, customer relationship management, business intelligence
    
IBM
White Paper Published By: ClearSlide     Published Date: Oct 24, 2013
Many sales leaders are learning that a successful approach to enablement includes providing reps with tools that can help them monitor and track the steps the buyer has already taken on his or her journey. This guide will show you how.
Tags : 
sales engagement platform, customer engagement, shorten sales cycles, sales enablement software, sales analytics
    
ClearSlide
White Paper Published By: ClearSlide     Published Date: Oct 24, 2013
To explore how effectively sales organizations are dealing with change, CSO Insights conducted a Sales Engagement Optimization (SEO) study, gathering input from 354 firms. Download now to see the results.
Tags : 
sales engagement platform, customer engagement, shorten sales cycles, sales enablement software, sales analytics
    
ClearSlide
White Paper Published By: ClearSlide     Published Date: Oct 24, 2013
Some salespeople are just naturally better than the rest. But with the right insights from technology, you can create more top sellers within your organization.These 5 tips can help you transform your entire team into top sellers.
Tags : 
sales engagement platform, customer engagement, shorten sales cycles, sales enablement software, sales analytics
    
ClearSlide
Start   Previous    6 7 8 9 10 11 12 13 14 15 16 17 18 19 20    Next    End


Sub-Categories: CRM Solutions/Software, Customer Experience/Engagement

Search Research Library