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Customer Experience/Engagement

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White Paper Published By: IBM Marketing Cloud     Published Date: Sep 26, 2016
Download this paper and discover 20 tips you can use to better engage on-the-go customers, improve the mobile experience across the entire customer journey, and ultimately increase holiday conversions.
Tags : 
marketing, mobile marketing, customer, customer experience, customer relationship
    
IBM Marketing Cloud
White Paper Published By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : 
cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : 
cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : 
cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : 
cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : 
cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2016
This whitepaper explores everything a food and beverage executive needs to know about cloud technology and how it can help your business
Tags : 
cloud, cloud computing, the importance of cloud, cloud for food and beverage operators, food and beverage industry
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2016
This eBook provides you with comprehensive information to help you manage a successful and profitable business.
Tags : 
run a restaurant, guide to run a restaurant, digital strategy, oracle hospitality, human resource technology
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2016
This eBook provides you with comprehensive information to help you manage a successful and profitable business.
Tags : 
run a restaurant, guide to run a restaurant, digital strategy, oracle hospitality, human resource technology
    
Oracle
White Paper Published By: Oracle     Published Date: Sep 14, 2016
This infographic reveals how are Millennials engaging with hotels.
Tags : 
millennial generation, hospitality, tech-savvy, mobile device, mobility
    
Oracle
White Paper Published By: CrowdTwist     Published Date: Sep 07, 2016
Explore 45 loyalty marketing ideas that will keep customers connected to and engaged with your brand beyond transactions.
Tags : 
crowdtwist, loyalty, loyalty marketing, marketing, customer engagement
    
CrowdTwist
White Paper Published By: CrowdTwist     Published Date: Sep 07, 2016
Explore 12 mobile strategies that can help your brand fuel customer engagement and reinforce loyalty.
Tags : 
loyalty, engagement, customer loyalty, customer engagement, branding
    
CrowdTwist
White Paper Published By: Oracle     Published Date: Sep 06, 2016
With order channels multiplying, supply, chains growing more complex, and customer expectations increasing, fulfilling orders consistently and efficiently - while meeting customer demands - is harder than ever.
Tags : 
oracle scm cloud, supply chain, security, customer experience/engagement
    
Oracle
White Paper Published By: Sailthru     Published Date: Aug 15, 2016
Download this best practice guide on increasing repeat visits to learn: -High-impact strategies that drive repeat visits and audience retention -Tactics to test and deploy in order to put strategy into action -Actionable frameworks to properly measure and drill-down into repeat visit rates Who should download: -Directors of Audience Development & Retention -Directors of CRM -Digital Marketing Directors and Managers -Channel Marketing Managers (Web, Email, Mobile)
Tags : 
sailthru, media, marketing, repeat visits, nurturing
    
Sailthru
White Paper Published By: Offerpop     Published Date: Jul 28, 2016
Throughout this eBook, we’ll dive into examples of exemplary brands that have mastered the art of Participation Marketing, and leverage it as a key strategy to engage and inspire their audiences.
Tags : 
offerpop, consumer engagement, marketing, customer engagement, social
    
Offerpop
White Paper Published By: Offerpop     Published Date: Jul 27, 2016
In May 2016, Offerpop commissioned Forrester Consulting to evaluate how marketers view the importance of UGC in building brand awareness and improving marketing and advertising campaigns. Forrester tested the hypothesis that marketers who inspire the creation and sharing of UGC and leverage it at each point of the customer life cycle see significant benefits.
Tags : 
offerpop, marketing, marketing success, user-generated content, content strategy
    
Offerpop
White Paper Published By: Adobe     Published Date: Jun 15, 2016
Read the white paper to learn how to: - Understand how customers interact with your brand - Translate your data into a clear customer picture - Shift from campaign-based marketing to contextual marketing
Tags : 
adobe, marketing, cross-channel marketing, customer interaction, contextual marketing
    
Adobe
White Paper Published By: Adobe     Published Date: Apr 15, 2016
Every year, consumers demand more personalized content. But the challenge is to deliver that content across new channels, devices, and experiences. Read The Marketer’s Guide to Articulating DAM Return on Investment to learn why a digital asset management solution can be the key to delivering more content, faster. Read the Adobe white paper to learn more about: • Why you need DAM over other content storage solutions • How to make the ROI case for DAM • Companies who have used DAM for success
Tags : 
adobe, customer experience, dam return, digital asset management, return on investment
    
Adobe
White Paper Published By: Madison Logic     Published Date: Mar 03, 2016
See how segment-level B2B messaging focused on your customers will allow you to demonstrate a mastery of your customers' market conditions and business concerns.
Tags : 
b2b marketing, cloud strategy, collective bargaining, corporate communications, corporate portals enterprise
    
Madison Logic
White Paper Published By: LogMeIn     Published Date: Aug 24, 2016
Just how effective is mobile engagement when it comes to customer communication? Our friends at Vanson Bourne asked 8,000 mobile consumers a series of questions to find out.
Tags : 
effective mobile engagement, consumer expectations, mobile engagement, boldchat, customer experience/engagement
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Aug 24, 2016
Just how effective is mobile engagement when it comes to customer communication? Our friends at Vanson Bourne asked 8,000 mobile consumers a series of questions to find out.
Tags : 
effective mobile engagement, consumer expectations, mobile engagement, boldchat, customer experience/engagement
    
LogMeIn
White Paper Published By: IBM     Published Date: Jul 29, 2016
Read this Forrester report to learn how digital intelligence can help you combine insights from existing, new and emerging channels to drive timely, customer-obsessed decision-making. Get an up-close look at the disruptive nature of digital intelligence technology and find out how to continuously improve customer engagement.
Tags : 
ibm, commerce, cx experience, digital intelligence, customer engagement
    
IBM
White Paper Published By: IBM     Published Date: Jul 29, 2016
Ordinary analytics tools can’t keep up with today’s digital, multichannel and demanding customers. This guide highlights three major challenges associated with traditional analytics and how innovative strategies combined with IBM’s Customer Experience Analytics solution can solve them.
Tags : 
ibm, commerce, data, insights, analytics
    
IBM
White Paper Published By: LogMeIn     Published Date: Jul 12, 2016
Cette liste succincte met en avant les bonnes pratiques à l’attention des Agents et Administrateurs susceptibles d’aider votre entreprise à atteindre ses objectifs d’excellence.
Tags : 
live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Jul 12, 2016
Best Practices für Betreuer und Administratoren
Tags : 
live chat, customer service, customer support, live chat success, best practices for agents and admins
    
LogMeIn
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