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Customer Experience/Engagement

Results 1 - 25 of 808Sort Results By: Published Date | Title | Company Name
White Paper Published By: Samsung     Published Date: Feb 03, 2016
Delaware North Sportservice provides food concessions to fans at U.S. Cellular Field, home of the Chicago White Sox baseball team. Delaware North operates 20,000 square feet of food service areas that feed up to 40,000 hungry fans per game. The company needed to replace old light box menu boards with cost-effective digital displays to improve promotion of food items and drive visitor traffic to the Chicago Sports Depot retail store.
Tags : 
samsung, displays, tech, digital, brand
    
Samsung
White Paper Published By: Samsung     Published Date: Feb 03, 2016
When Smart Displays Meet Smart Things, The Result Is Smart Content
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samsung, displays, brand, tech, digital
    
Samsung
White Paper Published By: Samsung     Published Date: Feb 03, 2016
Samsung’s OM and OH Series outdoor signage solutions help QSRs communicate clearly.
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samsung, tech, outdoor, displays, brand
    
Samsung
White Paper Published By: Samsung     Published Date: Feb 03, 2016
Maverik is a regional convenience store chain that operates more than 270 convenience stores with a brand identity and décor theme around adventure, sports, and the outdoors. Maverik needed a digital signage program to reinforce the brand, drive foot traffic from the pump stations into the store, and promote food purchases.
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samsung, display, retail, maverik, digital
    
Samsung
White Paper Published By: Samsung     Published Date: Feb 03, 2016
How New Outdoor Display Tech Is Changing How Businesses Communicate
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samsung, display, digital, tech, outdoor display
    
Samsung
White Paper Published By: Acquia     Published Date: Jan 28, 2016
This white paper explores today's modern shopping journey and reveals how to make the most of today's consumers.
Tags : 
modern consumer, modern shopping, fauxsumer, drive engagement, personalise experiences
    
Acquia
White Paper Published By: Nanorep     Published Date: Jan 25, 2016
This white paper reveals how a fluid, smooth customer experience generates positive feelings and return business.
Tags : 
customer experience, build a customer experience strategy, customer satisfaction, customer support, digital channels
    
Nanorep
White Paper Published By: Nanorep     Published Date: Jan 25, 2016
This whitepaper illustrates how nanoRep’s precise interaction of technology and the human touch illuminates your customer's journey with your brand, allowing you to give them the convenience and personal connection they crave.
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customer experience, customer satisfaction, customer support, digital channels, online customer support
    
Nanorep
White Paper Published By: Nanorep     Published Date: Jan 25, 2016
This white paper explores the benefits of using self-service solutions for your business.
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customer experience, customer satisfaction, customer support, digital channels, online customer support
    
Nanorep
White Paper Published By: Nanorep     Published Date: Jan 25, 2016
As technology evolves, it is rapidly pushing the bar higher for more intuitive user interactions and transcendent usability. With these revolutionary developments, achieving a customer experience (CX) that exceeds the customers’ expectations is becoming increasingly challenging.
Tags : 
customer experience, customer experience management, customer engagement, personalized content, customer support
    
Nanorep
White Paper Published By: Nanorep     Published Date: Jan 25, 2016
This white paper explores the importance of shifting customer service from being perceived as a “cost center”, which implies a place that only generates expenses, to becoming a “value center”, which is a place that generates growth.
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customer experience, shift from cost center to value center, customer experience management, customer service, customer interaction
    
Nanorep
White Paper Published By: Blue Valley Telemarketing     Published Date: Dec 04, 2015
Learn how telemarketing places quality content in the hands of qualified decision makers in real time.
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blue valley, blue valley telemarketing, telemarketing, content marketing, content management
    
Blue Valley Telemarketing
Free Offer Published By: ARKE University     Published Date: Dec 02, 2015
In this module, you’ll learn how marketers harness the power of data analytics to deliver measurable, value-added results.
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arke, arke university, data analytics, digital marketing, big data
    
ARKE University
White Paper Published By: CrowdTwist     Published Date: Dec 02, 2015
This e-book offers 41 loyalty marketing ideas to help you keep customers engaged with your brand beyond transactions and develop more rewarding relationships.
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crowdtwist, customer loyalty, social media marketing, brand awareness, mobile marketing
    
CrowdTwist
White Paper Published By: Microsoft Dynamics     Published Date: Dec 01, 2015
Modern manufacturing requires adapting to a new world where customers are better informed than ever, customer expectations are at an all-time high, and the tiniest of changes around the world can have profound rippling effects on every industry. CSO Insights analysts gathered 100+ metrics from 1,500+ sales executives to develop insights on three key areas: • The challenges facing their sales teams • Why those problems exist • How they are successfully reengineering their teams to overcome those challenges CSO Insights leveraged this data in the whitepaper CRM & Manufacturing: Working Hand in Glove, which clearly outlines how to increase productivity and collaboration so reps can spend more time selling. These insights are more important than ever to manufacturers looking to refine their internal processes, communications, and agility.
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supply chain, manufacturing, sales techniques, sales strategy, selling techniques
    
Microsoft Dynamics
White Paper Published By: Sitefinity     Published Date: Nov 30, 2015
There is a wealth of methods to put your company’s data to work; by far, personalization is one of the most exciting and effective. This guide will get you a step ahead, because you will be armed with strategies to set the groundwork for an optimized, ever-improving plan to drive bottom-line impact using personalization.
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website personalization, customer engagement, data, intellectual property, branding
    
Sitefinity
White Paper Published By: Sitecore     Published Date: Nov 10, 2015
This new report outlines the must-have functionality to look for in a content management system so you’re able to deliver customer experiences with agility and precision. It explains the evolving definition of “web content management” and charts nine key capabilities to investigate.
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wcm, mobile, marketing, cloud, cms
    
Sitecore
White Paper Published By: Zenit Op - Oracle OMC     Published Date: Oct 20, 2015
Consumers worldwide have nearly 5 billion active mobile subscriptions that’s almost a billion and a half more active mobile subscriptions than toothbrushes sold
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mobility, mobile, mobile devices, customer relationship, customer engagement
    
Zenit Op - Oracle OMC
White Paper Published By: Zenit Op - Oracle OMC     Published Date: Oct 20, 2015
This guide walks you through where to begin and provides some design strategies to help you capture those clicks.
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mobile email guide, mobile email, mobility, mobile devices, capture mobile clicks
    
Zenit Op - Oracle OMC
White Paper Published By: Zenit Op - Oracle OMC     Published Date: Oct 20, 2015
This whitepaper reveals how marketers are adapting to this new age of the customer and the challenges they face.
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modern marketer's guide, online marketing, delivery content, customer experiences, customer engagement
    
Zenit Op - Oracle OMC
White Paper Published By: Zenit Op - Oracle OMC     Published Date: Oct 20, 2015
This eBook exemplifies the highest level of creative accomplishment and provides a glimpse into the future of marketing.
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digital marketing, future of marketing, customer experience, mobility, content management
    
Zenit Op - Oracle OMC
White Paper Published By: Zenit Op - Oracle OMC     Published Date: Oct 20, 2015
This paper illustrates how Marketers today are now equipped with the strategies and technologies to better capture consumer attention. To do this, they need to orchestrate individualised customer experiences across the digital channels.
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capture consumer attention, customer engagement, customer experience, digital marketing, content management systems
    
Zenit Op - Oracle OMC
White Paper Published By: Sitecore     Published Date: Oct 12, 2015
This new report outlines the must-have functionality to look for in a content management system so you’re able to deliver customer experiences with agility and precision. It explains the evolving definition of “web content management” and charts nine key capabilities to investigate.
Tags : 
wcm, customer experience, cmx, content management, marketing
    
Sitecore
White Paper Published By: Quantcast     Published Date: Jun 26, 2015
Learn how marketers are improving their digital campaigns to reach the right audiences.
Tags : 
quantcast, digital campaigns, measurability, audience targeting, brand marketers
    
Quantcast
White Paper Published By: Evergage, Inc.     Published Date: Feb 17, 2015
Our free eBook, The Ultimate Web Personalization Planning Guide, includes everything you need to know to get started with real-time web personalization or to advance your current program. Start improving visitor engagement, conversion rates and revenue generation on your site today!
Tags : 
evergage, web personalization, web personalization planning, real time web personalization, marketing strategy
    
Evergage, Inc.
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