eMarketingPapers
Home
About Us
List Your Papers
    
> Research Library > Marketing > CRM & Customer Care > Customer Experience/Engagement

Add Research

Get your company's research in the hands of targeted business professionals.

Customer Experience/Engagement

Results 1 - 25 of 682Sort Results By: Published Date | Title | Company Name
White Paper Published By: IBM     Published Date: Jul 27, 2015
Read this whitepaper to look at why network service quality matters to customer loyalty and CSP attitudes to improve it
Tags : 
customer loyalty, network service quality, communications service providers, service quality metrics, operational performance
    
IBM
White Paper Published By: IBM     Published Date: Jul 27, 2015
Communications service providers have much to gain from deploying big data analytics capabilities that enable smarter campaigns.
Tags : 
ibm advanced analytics platform, big data analytics, communications service providers, analytics software, predictive analytics
    
IBM
White Paper Published By: join.me     Published Date: Jul 10, 2015
Collaboration is key. This report combines quantitative research sponsored by join.me by LogMeIn and a range of other prominent research firms with qualitative analysis conducted by Forbes Insights.
Tags : 
collaboration tools, online meetings, virtual meetings, collaboration, benefits of collaborative tools
    
join.me
White Paper Published By: Quantcast     Published Date: Jun 26, 2015
Learn how marketers are improving their digital campaigns to reach the right audiences.
Tags : 
quantcast, digital campaigns, measurability, audience targeting, brand marketers
    
Quantcast
White Paper Published By: LogMeIn     Published Date: Jun 23, 2015
This report shows the main findings and predictions for the future of workplace collaboration and how companies can find real value in bringing the workforce together with meeting tools.
Tags : 
workplace, the future of workplace, workplace collaboration, meeting tools, bring real value with meeting tools
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Apr 17, 2015
This white paper examines the underlying factors that determine an end user’s satisfaction with their online meeting tool and which tools rank the highest.
Tags : 
customer satisfaction solutions, online meetings, virtual meetings, meeting tool, joinme
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Apr 17, 2015
This infographic illustrates the main benefits of collaboration tools for companies.
Tags : 
collaboration tools, online meetings, virtual meetings, collaboration, benefits of collaborative tools
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Apr 17, 2015
This paper revelas the main steps to regain control of your time and your schedule.
Tags : 
stop people from wasting your time, steps to regain control of your time, meetings, virtual meetings, online meetings
    
LogMeIn
White Paper Published By: Evergage, Inc.     Published Date: Feb 17, 2015
Our free eBook, The Ultimate Web Personalization Planning Guide, includes everything you need to know to get started with real-time web personalization or to advance your current program. Start improving visitor engagement, conversion rates and revenue generation on your site today!
Tags : 
evergage, web personalization, web personalization planning, real time web personalization, marketing strategy
    
Evergage, Inc.
White Paper Published By: Quantcast     Published Date: May 09, 2014
Download this guide to learn how you can drive better engagement and reach new prospects based on web-wide browsing behavior and interests.
Tags : 
quantcast, twitter, tweeting, social media, real time advertiser
    
Quantcast
White Paper Published By: Marketo     Published Date: Jun 26, 2015
In this comprehensive, 150+ page guide, we cover topics from creating a cross-channel mobile marketing strategy, to marketing via SMS and MMS, to creating a mobile app. Loaded with checklists, charts, and thought leadership from mobile marketing experts, The Definitive Guide to Mobile Marketing will teach you how to create a strategic mobile marketing plan and engage your audience effectively via mobile devices.
Tags : 
marketing, mobile, strategic, responsive design, measurement
    
Marketo
White Paper Published By: LogMeIn     Published Date: Jun 23, 2015
This report will help companies understand the relationship between support interactions, channels, and improving loyalty by investing in the right technology and resources to keep up with customers’ ever-changing behavior and preferences.
Tags : 
improving loyalty, customer loyalty, customer care, contact center, multi-device
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Jun 23, 2015
This infographic provides a glimpse of the global insights gathered in Ovum's research report and highlights the current state of customer service, customers' preferences and where companies are falling short.
Tags : 
improving loyalty, customer loyalty, customer care, contact center, multi-device
    
LogMeIn
White Paper Published By: LogMeIn     Published Date: Jun 23, 2015
This white paper reveals how to become mobile-minded enough to win with customers.
Tags : 
mobility, mobile-minded, mobile devices, go mobile, customer relationship
    
LogMeIn
White Paper Published By: Oracle     Published Date: Jun 19, 2015
Descarga tu copia ahora y recibe consejos sobre cómo hacer que tus clientes vuelvan.
Tags : 
customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior
    
Oracle
White Paper Published By: Oracle     Published Date: Jun 19, 2015
I responsabili del servizio clienti ricoprono un ruolo fondamentale nella definizione del marchio. Tuttavia, per essere in linea perfetta con il ruolo, queste persone devono essere consapevoli dell'importanza della creatività in ciò che fanno: il servizio clienti richiede progettazione.
Tags : 
customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior
    
Oracle
White Paper Published By: Oracle     Published Date: Jun 19, 2015
This report will show you smarter ways to persuade your customers to keep spending with you.
Tags : 
customer loyalty, achieve customer loyalty, customer service, loyalty, influence consumer behavior
    
Oracle
White Paper Published By: Gigya     Published Date: Jun 08, 2015
To get a look at the current state of data privacy and personalization, Gigya recently commissioned a survey with OnePoll to collect the perspectives of modern consumers. The results reveal that, when it comes to sharing their data with brands, consumers across the globe are demanding 3 key values: transparency, relevance and convenience.
Tags : 
data privacy and personalization, modern consumers, social login, consumer concerns, data privacy
    
Gigya
White Paper Published By: IR     Published Date: Jun 08, 2015
This infographic illustrates how organisations need to proactively plan for how to best manage performance to deliver great user experience with Skype for Business.
Tags : 
microsoft, lync, skype for business, challenges of skype for business, managing skype for business
    
IR
White Paper Published By: IR     Published Date: Jun 08, 2015
This paper shows how with a unified view you'll quickly find the root cause, diagnose problems in-flight and get back to normal faster.
Tags : 
microsoft, lync, skype for business, prognosis voice quality, unified
    
IR
White Paper Published By: IR     Published Date: Jun 08, 2015
This infographic illustrates how organisations need to proactively plan for how to best manage performance to deliver great user experience with Skype for Business.
Tags : 
microsoft, lync, skype for business, challenges of skype for business, managing skype for business
    
IR
White Paper Published By: IR     Published Date: Jun 08, 2015
This infographic illustrates how organizations need to proactively plan for how to best manage performance to deliver great user experience with Skype for Business.
Tags : 
microsoft, lync, skype for business, challenges of skype for business, managing skype for business
    
IR
White Paper Published By: Gigya     Published Date: Jun 08, 2015
As channels fragment and consumer identities multiply, businesses are struggling to achieve a single customer view. This guide provides actionable strategies to achieve this “holy grail” to better understand your audience, build relevant experiences and grow customer relationships. Get tactics and examples to help you: Identify your customers across channels and devices Manage today's volume and variety of customer data Integrate and apply data across marketing campaigns Build more personalized customer journeys
Tags : 
customer data management, single customer view, cross channel, marketing segmentation, sso
    
Gigya
White Paper Published By: Gigya     Published Date: Jun 08, 2015
Marketers are struggling to connect with consumers across all available outlets while still providing an aligned customer experience. The white paper examines three key ways to create a successful omni-channel experience while establishing cohesive brand and customer identities. Learn how to: Develop an interactive mobile strategy Streamline physical and digital interactions Engage customers across channels
Tags : 
customer data management, single customer view, cross channel, marketing segmentation, sso
    
Gigya
White Paper Published By: Citrix     Published Date: Jun 03, 2015
Read this paper to learn 20 habits of truly brilliant presenters and tips for nurturing these habits in your own presentations.
Tags : 
habits of truly brilliant presenters, presentations, meetings, focus on audience, improve your communication skills
    
Citrix
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search Research Library