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User-Centered Design

User-Centered Design (UCD) is a design philosophy and a process in which the needs, wants, and limitations of the end user of an interface or document are given extensive attention at each stage of the design process. User-centered design can be characterized as a multi-stage problem solving process that not only requires designers to analyze and foresee how users are likely to use an interface, but to test the validity of their assumptions with regards to user behaviour in real world tests with actual users. Such testing is necessary as it is often very difficult for the designers of an interface to understand intuitively what a first-time user of their design experiences, and what each user's learning curve may look like.

Results 1 - 8 of 8 matches Sort Results By : Published Date | Title | Company name
How to Acquire Satisfied and Loyal Online Customers
By :ForeSee Results Published Date: Jun 18, 2007
This report analyzes satisfaction of the various methods of generating site traffic (email, search marketing, recommendations, shopping comparison sites, etc.) to see which result in the most satisfied customers -- who are also more likely to purchase in the future and recommend the site to others.
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ForeSee Results
We Know What You Did Last Summer But We Don't Know Why
By :iPerceptions Published Date: May 02, 2007
Traditional web analytics have provided site owners with a wealth of precious insights. However, the picture painted by clickstream data will always be incomplete without the voice of the customer.

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iPerceptions
10 Reasons Why Satisfaction Surveys Don't Fail
By :iPerceptions Published Date: Oct 05, 2007
A response to Chapter 5 (Why Satisfaction Surveys Fail), of Fred Reicheld's "The Ultimate Question", this white paper clearly illustrates the importance of tuning into the voice of the customer.
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iPerceptions
Overcoming Three Challenges Facing the Direct Marketer
By :Offermatica Published Date: Oct 11, 2006
B-to-B lead generation is a balancing act that requires marketers to balance lead quality with lead quantity and manage competing demands for website real estate. In this white paper, we outline practical approaches Offermatica customers employ to address these challenges.

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Offermatica
eCommerce 3.0: How eCommerce Becomes a Uniquely Great Experience
By :Scene7 Published Date: Jan 10, 2007
This whitepaper reviews the past decade of eCommerce, highlights five key principles for eCommerce 3.0 - the coming phase of eCommerce - and illustrates tangible examples or "glimmers" that demonstrate the direction customer experience is headed in the near term to offer consumers uniquely great online shopping experiences.
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Scene7
Five Steps to Achieving Precise Customer Targeting Online
By :[x+1] Published Date: May 01, 2006
Today, the online customer touch point is the life's blood for the bulk of consumer-focused companies. In order to maximize a site's performance, it is imperative that the most robust, consumer-centric analytics be applied to the site to ensure the optimal experience for existing customers, as well as prospective ones. Read more about effective targeting now.
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[x+1]
Left and Right Brain Marketing
By :[x+1] Published Date: May 01, 2006
Marketers tend to be a bit long in the tooth regarding their data prowess, and often fail to acknowledge the rift between creative development and the analytics process. Find out how to increase online conversion by bridging the gap in this white paper.
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[x+1]
Behavioral Targeting: Manifestation of Accountability
By :[x+1] Published Date: May 01, 2006
Behavioral targeting, specifically with regards to the audience optimization process, opens a new level of accountability in the marketing space. Learn how testing and indexes such as the VPM index can make marketers more accountable for their results, paving the way for improving your marketing strategy.
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[x+1]
 
Results 1 - 8 of 8 matches Sort Results By : Published Date | Title | Company name
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7 Steps Brands Should Take When Planning Their Interactive Marketing Efforts
It has been projected that interactive marketing spending will hit the $61 billion mark by 2012. With this much competition, a brand needs to make sure the dollars it invests in interactive marketing are well spent or risk being lost in the growing ad clutter. To help ensure its ad money won’t be wasted, a brand needs a blueprint to follow in order to guide it to interactive marketing success.

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