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American Customer Satisfaction Index Annual E-Commerce Report

Within the e-retail, online auction, e-travel and online brokerage industries, clear leaders are beginning to emerge as certain companies do a better job than others of satisfying their customers. Find out how well e-commerce companies fared in customer satisfaction in this annual report.

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Published:  Feb 07, 2007
Length:  11
Type:  whitepaper
Tags : 
loyalty and retention, e-commerce software, e-commerce, amazon, online travel, online brokerage, foresee, foresee results



This year's e-commerce report is marked by a few big comeback stories and gradual improvement across the board after last year's downward adjustment. Within the e-retail, online auction, e-travel and online brokerage industries, clear leaders are beginning to emerge as certain companies do a better job than others of satisfying their customers.Find out how well e-commerce companies fared in customer satisfaction in this annual report.

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